Z-City provides full operation and maintenance for New and Existing Facilities by providing onsite technical teams. The onsite teams are always backed up with a back office experienced team who are ready to provide a second level of support whenever needed.
Z-City provides resident engineers for mission critical application projects in various cities and with various experience. The teams are well trained to perform Preventive maintenance, Corrective Maintenance, and treat emergency cases while keeping things running in the facility, in addition to regular checkup reports and recommending and executing any necessary modifications or upgrades on the facility
SLA AND SUPPORT SERVICES
Z-City provides various levels of SLA contract that meet different client requirements from normal operation to mission critical operation. We provide 6 level of SLA as following:
Our Partners
Z-City's mission is to empower cities to reach their full potential through cutting-edge technology and innovative solutions. They aim to make a positive impact on communities and the environment, creating sustainable, efficient, and livable cities.
Z-City provides a range of services, including:Smart City Master PlanningIoT Infrastructure Design and ImplementationData Analytics and Management SolutionsSmart Mobility and Transportation SolutionsPublic Safety and Security ServicesCitizen Engagement and Smart GovernanceSmart Building and Campus Solution DevelopmentTraining and WorkshopsIntegrated City Operations PlatformsConsultancy and Advisory Services
Z-City follows a structured approach:Information Gathering & Assessment through workshops.Conducting detailed studies and research.Concept Design with smart services, systems, and data strategies.Developed Design, including RFP creation and technical documentation.Tender Management.Implementation with project management and coordination.Day 2 Managed Services for updates, operations, and system fine-tuning.
Z-City focuses on ensuring that each design phase is feasible, maintainable, and sustainable. They assist in pilot testing, deploying solutions, and assessing performance for continuous improvement and future scaling. Additionally, they propose monetization plans to maximize ROI and maintain financial sustainability.